Privacy Policy

At Christy Vimal Coaching ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SITE_URL or use our coaching services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, phone number, message)
• Schedule a discovery call or coaching session
• Subscribe to our newsletter or communications
• Engage with our services

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: When you contact us through our contact form, we use your information to respond to your questions and provide the information you request.
• To provide coaching services: We use your information to deliver personalized coaching services and support.
• To send communications: We may send you updates about our services, newsletters, or important information related to your coaching journey (you can opt-out at any time).
• To improve our website: We analyze usage patterns to improve our website's functionality and user experience.
• To ensure security: We use information to protect against fraud, unauthorized access, and other security threats.
• To comply with legal obligations: We may disclose information when required by law or to protect our rights.

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Your contact form submissions are stored securely in our database
• We use encryption (SSL/TLS) to protect data transmission
• Access to your personal information is restricted to authorized personnel only
• We regularly review and update our security practices
• Data is stored on secure servers with appropriate access controls

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business (e.g., email service providers like Postmark).
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
• Data Portability: You can request a copy of your data in a structured format.

To exercise these rights, please contact us at SITE_EMAIL

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for:

• Active coaching relationships: For the duration of the coaching engagement plus 7 years
• Inquiries: Until you request deletion or for a reasonable period to respond to your inquiry
• Legal requirements: As required by applicable laws and regulations

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if we have your email address)

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

11. Compliance with Indian Laws

This Privacy Policy is designed to comply with:

• The Information Technology Act, 2000 (India)
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India)
• General Data Protection Regulation (GDPR) principles, where applicable

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: